Shipping, Delivery, and Postage
At Caseta Coffee, we aim to dispatch all orders as quickly as possible. The delivery times below are estimated and may vary slightly during peak demand periods or due to circumstances beyond our control. The daily cut-off time is 2:00 PM.
Whole Bean Coffee and Ground Coffee
| Destination | Delivery time | Carrier | Shipping costs |
|---|---|---|---|
| Mainland Portugal | 1–3 business days | CTT Expresso |
Free for orders over €30 €5 for orders under €30 |
| Islands (Azores and Madeira) | 4–6 business days | CTT | €10 |
| Spain (Peninsula) | 2–4 business days | CTT Expresso |
Free for orders over €40 €8 for orders under €40 |
| Rest of European Union | 5–8 business days | CTT EMS Economy | €25 |
Fiamma Equipment
| Destination | Delivery time |
|---|---|
| Mainland Portugal | 3–5 business days |
| Islands (Azores and Madeira) | 6–8 business days |
| Spain (Peninsula) | 4–6 business days |
| Rest of European Union | 7–10 business days |
Sage, Baratza, and Lelit Equipment
This equipment may require an additional preparation and dispatch period. If this is the case, this information will be in the description of each product.
| Destination | Delivery time |
|---|---|
| Mainland Portugal | 6–8 business days |
| Spain (Peninsula) | 7–8 business days |
| Rest of European Union | 10–12 business days |
Rocket Espresso Equipment
Rocket Espresso machines are dispatched subject to availability from the manufacturer and/or official distributor, which results in a longer delivery time.
| Destination | Delivery time |
|---|---|
| Mainland Portugal | 10–20 business days |
| Spain (Peninsula) | 10–20 business days |
| Rest of European Union | 10–20 business days |
Orders with multiple items
If your order includes products with different delivery times, Caseta Coffee will, by default, send all items in a single shipment, awaiting the availability of the product with the longest delivery time. Exceptionally, at the customer's request, we can split the shipment.
If you need a partial shipment or have any urgency, please contact us before placing your order or reply to the order confirmation email.
Additional information
- Once the order has been dispatched, you will receive an email with the tracking code.
- The stated times correspond to business days (excluding weekends and holidays).
- Should there be any exceptional delay, we will contact you as soon as possible.